Shipping Policy

Thank you for choosing Golden Gass for your shopping needs. To ensure a smooth and enjoyable shopping experience, please review our shipping policy, which covers customers from across India.

1. Shipping Methods:

We offer several shipping options for your convenience:

  • National Shipping (Within INDIA): Estimated delivery time is 10 business days.

2. Order Processing:

  • Orders are typically processed within 3 business days.
  • An email confirmation with your order details will be sent once your order is processed.

3. Shipping Rates:

  • Shipping rates are calculated based on the weight, size, and destination of your order.
  • You can view the shipping cost during the checkout process before finalizing your order.

4. Tracking Your Order:

  • We provide tracking information for all orders. You will receive a tracking number via email once your order has been shipped.
  • You can track your order using our website or the carrier's tracking system.

5. Shipping Locations:

  • We offer shipping to addresses across India. Please ensure that your shipping address is accurate and complete to prevent delays.

6. Delays and Exceptions:

  • In the event of unforeseen circumstances, such as extreme weather or carrier delays, your delivery may be delayed. We will do our best to keep you informed and updated on any changes to your delivery.

9. Lost or Stolen Packages:

  • If your package is marked as delivered but you have not received it, please contact us immediately. We will work with the carrier to investigate and resolve the issue.

10. Contact Us:

For any questions or assistance with your order, please feel free to reach out to our customer support team at customersupport@curatedtales.in or 85911 65407

11. Changes to this Shipping Policy:

Golden Gass reserves the right to update and modify this shipping policy at any time. Any changes will be posted on our website, with the date of the most recent update indicated at the beginning of the policy.

Thank you for choosing Golden Gass. We value your business and strive to provide you with an exceptional shopping experience. Your satisfaction is our priority!